Cancellation Policy
- Guests must cancel their booking 48 hours before their check-in time to get the full refund of their advance / full payment, owing to the amount paid by the guest.
- If a guest cancels within 48 hours from their check in time, then 50% of the advance payment will be refunded on the same payment method in which payment was made.
- Once the refund has been initiated, the amount will be reflected in the guest's bank account within 7-10 working days. If the amount hasn't been received within this period, the guest is requested to contact their respective bank officials,
- If a guest doesn't cancel within the above specified time and further doesn't turn up, there wouldn't be any refund provided for the particular booking.
- In case of advance payments, owing to Hotel Guru Estate best interest and views, it may or may not choose to refund the amount